Stacey’s Privacy Policy

Rationale

Privacy is very important to all of us here at Stacey’s. As a result, we are outlining our privacy policy below. Our privacy policy applies to all aspects of Stacey’s business activities, including:

Online and website engagement
Data capture for business
Online data capture
Requests for business information
Consignment
Involvement in auctions using online media
Direct mail and physical mailouts
Online contact and click through from other sites

You are encouraged to read this policy carefully and contact us if you have any questions.

Our Contact Details

Name: Stacey’s
Address: 37 Websters Way, Rayleigh SS6 7SE
Phone: 01268 777122
Email: info@staceyauction.com
Website: https://www.staceyauction.com

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics such as name and contact details
Retained sales data to enable better targeting of marketing messages
Email addresses
Customer financial information
Employee data
Website user statistics

How we collect your data

When you contact us via our website, email, social media or telephone
When you register to consign items for sale
When you register to bid in our auctions
When you pay for an item you have bid on

How we use your data

To improve the accuracy of our marketing and communications
To personalise content
To set up customer accounts and manage marketing activities
To collect data from third party platforms including ATG The Saleroom and EasyLive Bidder
Our data usage is solely commercial
To deliver marketing, valuation and sales related communications

Consent

(a) You may remove your consent at any time by contacting info@staceyauction.com
(b) We have a contractual obligation to maintain the security of your data
(c) We have a legal obligation to process your data safely and securely
(d) We have a legitimate interest in maintaining both your data and ours safely and securely

How we store your personal information

Your information is securely stored.

We retain your data for five years. After this period your information will be deleted from our systems. Please contact us if you would like your data removed before this time.

Your data protection rights

Your right of access
Your right to rectification
Your right to erasure
Your right to restriction of processing
Your right to object to processing
Your right to data portability
You are not required to pay a fee to exercise your rights
We have one month to respond to valid requests
Please contact info@staceyauction.com to make a request

How to complain

If you have concerns about how we use your personal information, please contact us at info@staceyauction.com.

You may also complain to the Information Commissioner’s Office.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline: 0303 123 1113
Website: https://www.ico.org.uk